Privacy Policy

OUR CONTACT DETAILS

Name: 25-summers.co.uk

Address: 8 Connaught Road, Ilkley, LS29 8QW

THE TYPE OF PERSONAL INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. This information may include your:

First and last name
Email address
Free-form messages you sent to us via the website, email or post
Communications from us to you
Billing postal address, phone number and email
Shipping postal address, phone number and email
Delivery method
Goods and quantity ordered
Promotional code used
Price paid for orders
The date you ordered goods
Order notes to us
Consent to terms and conditions
Abandoned carts
The type of credit card you made payment on (e.g. Visa, Mastercard)
The last four digits of your credit card. We DO NOT have access to your full credit card number nor your card security code (CVV).

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of and number of visits to certain pages, page interaction information, and methods used to browse away from the page.

HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To make contact with us via a contact form on the website, via email or by post.
To place an order for goods, a pre-order for goods or to be notified when goods will be back in stock.
To fulfil an order that you have placed with us.

We also receive personal information indirectly, from the following sources in the following scenarios:

Where you have entered your details in the www.sassaby.co.uk website requesting that you be contacted about the 25 Summers book
You have responded to our marketing. This maybe, for example, marketing to you in the form of an email we sent to you, printed information you have be sent or advertisements for our goods.

We use the information that you have given us in order to fulfil orders and to promote further interest in our goods. We use reputable third-party Information Technology services to do this.

We will not share your information with other organisations without your consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent in the submission of a “Contact Us” form and information requests via other channels (e.g., email). You are able to remove your consent at any time. You can do this by contacting info@25-summers.co.uk.
We have a contractual obligation required to fulfil orders that you place with us.
We have a legitimate interest. The processing is necessary for our legitimate interests, unless there is a good reason to protect your personal data which overrides those legitimate interests.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored on password protected databases that are only accessible by 25-summers.co.uk staff for the UK GDPR lawful bases described in this Privacy Policy.

We will keep your personal information for the purposes set out in this Privacy Policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@25-summers.co.uk if you wish to make a request.

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at info@25-summers.co.uk with the words “PRIVACY COMPLAINT” in the subject line or by writing to PRIVACY COMPLAINT, 25-summers.co.uk, 8 Connaught Road, Ilkley, LS29 8QW.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk